Tip Vibez ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you visit tipvibez.com or place an order with us, we may collect the following types of information:
- Order Information: your name, billing and shipping address, email address, phone number, and payment details, collected when you make or attempt to make a purchase.
- Device Information: your browser type, IP address, time zone, and information about how you interact with our site, collected automatically through cookies and similar technologies.
- Communications: any information you provide when you contact our customer support team.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment processing, shipping, and providing order confirmations;
- Communicate with you about your order, account, or customer service requests;
- Screen orders for potential risk or fraud;
- Improve our website, products, and customer experience; and
- Send you marketing communications, where you have opted in to receive them.
3. Sharing Your Information
We do not sell your personal information. We share information with trusted third parties only as needed to operate our business, including:
- Payment processors, to securely process your transactions;
- Shipping carriers, to deliver your order;
- Analytics providers, to help us understand how customers use our site; and
- Service providers who assist with email, customer support, or website hosting.
We may also disclose information where required by law, to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.
4. Cookies
We use cookies and similar tracking technologies to operate our site, remember your preferences, and understand how our site is used. You can adjust your browser settings to refuse cookies, though this may affect certain features of the site.
5. Data Retention
We retain your order and account information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, please contact us using the information below.
7. Children's Privacy
Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@tipvibez.com.